CONNECT + BE INSPIRED

Get access to interviews with CX leaders, tips, trends and best practices here!

©2019 Sparkset

OUR SERVICES

ELEVATE YOUR 

CUSTOMER

EXPERIENCE.

We collect and analyze meaningful customer feedback to find ways to improve your business.

INCREASE

ENGAGEMENT.

We generate, monitor, respond to and promote online engagement with your customers.

We help you drive more business from local search.  

MAXIMIZE

ONLINE

VISIBILITY.

For a complimentary analysis of your current online presence, please fill out the information below:

CREATE LOYAL CUSTOMERS

We design customized communications through email, SMS or location-based kiosks to gather customer feedback through online reviews and surveys. 

We utilize your customer insights to help map and manage your complete customer journey. 

We help you develop and implement initiatives that put your customers first and keep them coming back.  

24.9% YoY

increase in

incremental revenue 

when the customer

journey is managed

successfully.

A one-star increase in Yelp rating leads to a 5-9% increase in revenue

INCREASE CUSTOMER ENGAGEMENT

We monitor your social media channels to identify trends, foster loyalty and drive revenue.

We keep customers engaged by responding to reviews and actively monitoring all feedback. 

The more a

business responds

to reviews, the 

higher it will rank

in local Google

searches

OPTIMIZE YOUR SEARCH RANKING

We manage and maintain all business listings to boost SEO and make it easy for customers to find you.